Privacy Policy

Effective date: 18/09/25

She's Your Seamstress respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following types of personal data when you interact with us:

• Identity Data: name, title, date of birth (if provided).
• Contact Data: address, email, phone number.
• Order Data: details of garments, alterations, and services requested.
• Payment Data: payment details (processed securely by third-party providers — we do not store full card details).
• Technical Data: IP address, browser type, cookies, and usage data (if using our website).
   

2. How We Use Your Data

We process personal data for the following purposes:

• To provide tailoring and alteration services.
• To communicate about bookings, fittings, and orders.
• To process payments and issue invoices.
• To comply with legal and tax obligations.
• To improve our website and services.
• With your consent, to send marketing or promotional emails (you may opt out at any time).
   

3. Lawful Basis for Processing

We process your data under the following lawful bases:

• Contract: to fulfil a service you requested.
• Legal Obligation: for record-keeping and accounting.
• Legitimate Interests: to manage our business and improve services.
• Consent: for marketing communications (you can withdraw consent at any time).
   

4. Data Sharing

We do not sell or trade personal data. We may share information with:

• Trusted service providers (e.g., payment processors, booking platforms, email providers).
• Professional advisers (accountants, legal consultants).
• Authorities, if required by law.
   

5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes outlined:

• Service records: up to 6 years (for tax/legal reasons) 
• Marketing data: until you withdraw consent.
• Website cookies: as set out in our Cookie Policy (See below).
   

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data (where applicable).
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time (for marketing).
• Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.
   

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or misuse.

8. Cookies

Our website may use cookies to improve functionality and user experience. Please refer to our Cookie Policy for more details.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

She's Your Seamstress
Email: kate.clark.1995@gmail.com
Phone: 07955570586

Effective date: 18/09/25

She's Your Seamstress uses cookies on our website to improve your browsing experience and ensure the website functions properly. This policy explains what cookies are, how we use them, and how you can manage them.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help websites remember your preferences, improve performance, and sometimes collect information for analytics or advertising.

2. Types of Cookies We Use

• Strictly Necessary Cookies
  Required for the website to function (e.g., navigation, security, accessibility). These cannot be switched off 
• Performance & Analytics Cookies (if applicable)
  Help us understand how visitors use our site (e.g., which pages are most popular). We may use tools like Google Analytics — if so, data is anonymised where possible.
• Functionality Cookies
  Remember your preferences (e.g., language, booking details) to make your experience smoother.
• Third-Party Cookies (if applicable)
  Some features, such as social media buttons, embedded maps, or booking tools, may place cookies from third parties.
   

3. How We Use Cookies

We use cookies to:

• Ensure the website functions properly.
• Improve site speed, usability, and security
• Analyse visitor behaviour (e.g., number of visitors, most viewed pages).
• Provide relevant information and services.
   

We do not use cookies to collect sensitive personal information, and we do not sell your data.

4. Managing Cookies

When you first visit our site, you will see a cookie banner asking for your consent (where required by law).

You can control and manage cookies in several ways:

• Browser settings: most browsers allow you to block or delete cookies. We recommend Duckduck go as a safe and not data harvesting browser!
• Opt-out tools: if we use Google Analytics, you can opt out with the Google Analytics opt-out add-on.
   

Please note: disabling cookies may affect website functionality.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Any updates will be posted on this page with a new “effective date.”